1. Who We Are

Lisbon Made Easy - Registered as Lucas Rodrigues, sole proprietor - RNAAT nº 12/2026 is the data controller for your personal information.

Address: Av. Alm. Reis, 52A, 3D, 1150-019, LISBOA, PORTUGAL

• NIF: 250572818
• Email: hello@lisbonmadeeasy.pt

2. Information We Collect & Why

We only collect what is strictly necessary to provide your tour experience:

• Booking Details: Name, email, and phone number to manage your reservation.
• Billing Information: Your NIF (optional for customers, but required for us to issue a legal invoice under Portuguese tax law).
• Usage Data: Cookies to ensure our booking system works correctly.

3. Legal Basis for Processing

We process your data based on:

1. Contractual Necessity: To fulfill your tour booking.
2. Legal Obligation: To comply with Portuguese tax and tourism reporting.
3. Consent: For any marketing emails (which you can opt-out of at any time).

4. Who Sees Your Data?

We do not sell your data. We only share it with:

• Payment Processors: To handle your booking payment.
• Public Authorities: As required by Portuguese law.
• Insurance Providers: If necessary to activate your mandatory civil liability insurance.

5. Data Retention

In accordance with Portuguese accounting law, we generally keep billing information for 10 years. Booking details for non-completed transactions are deleted.

6. Your Rights

Under the GDPR, you have the right to access, correct, or delete your data, and to object to its processing. To exercise these rights, please email us at hello@lisbonmadeeasy.pt

7. Complaints

If you have concerns, you have the right to lodge a complaint with the Portuguese Data Protection Authority: CNPD – Comissão Nacional de Proteção de Dados (www.cnpd.pt).